Shipping policy

Shipping Policy

We're committed to getting your Mooch beauty tools and accessories to you quickly and safely.

Shipping Rates & Delivery Times

United Kingdom

Standard Delivery (3-5 business days): £4.99
Order Processing

Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order ships with tracking information.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at admin@mo-och.co.uk and we'll investigate. We're not responsible for delays caused by customs or courier services, but we'll do our best to help resolve any issues.

Multiple Items

If you order multiple items, they may be shipped separately depending on stock availability. You'll only be charged one shipping fee.

Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about shipping, please contact us at Admin@mo-och.co.uk